Fairness in evaluating health systems
نویسنده
چکیده
c. Responsiveness of the health care system to legitimate expectations in the population as to how nicely and respectfully patients are treated. This refers to such qualities of health care as respect for dignity, autonomy and confidentiality, promptness in attention, access to social support networks for individuals receiving care, adequacy of “hotel functions” (food, furniture, toilet facilities), and freedom of choice between care providers.
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